Unwritten Business Advice

When Efficiency Kills Innovation

Balancing innovation and efficiency can be devilishly tricky. Just ask 3M.   If you ask any business leader whether they should invest in innovation or efficiency in their company they’ll probably tell you “well, we should do both!”. And they’re right. Companies need innovation. New products and services are the lifeblood of growth. However, companies […]

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“Pre-Wiring” – The Art of Getting Stakeholder Buy-In

Some Unexpected Advice… Several years ago, I was chatting with a friend / mentor of mine (someone who had spent years as a management consultant at one of the world’s most well-known consulting firms). I had just accepted a job to work for a consulting firm in Boston, and wanted his advice. “What is one

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Board-Room Ready: How to Improve Your Presentations in 3 Simple Steps

I’m going to just say it – most presentations are boring. They’re usually a little ugly, not relevant for everyone, and little action is taken afterwards. I have saved a number of presentations from early in my career and each click of a page now sends a cringe worming down my whole body. In one

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Becoming an Adjunct Professor and Holding a Day Job (with a crazy story)

On an exceptionally cold April day back in 2019 I was at work and got a call from Brigham Young University (BYU). I taught there as an adjunct professor just one semester per year, in an exceptionally fun class I had developed for MBA students called Storytelling with Data. On the phone I got an interesting

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Rocket Ships & Race Cars: The Dangers of Anchoring on Incomplete Data

Intro: Beware the Data One of the things we’re taught (by mistake) in school is to trust the completeness of data that the teacher throws up on the PowerPoint slide. Unfortunately, that mindset can have tragic consequences as a group of Harvard MBA students learned (as told in a fascinating story from the New York

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